Consults the frequent questions to know the different systems from payment, the types of shipment and other possible doubts that you can have.

That type of acceptable payment?

Credit card

Paypal(Paypal is a safe system, to lider global in payments online)

Banking account

Direct payment (if you are of Barcelona)

What is paypal?
Paypal, is a system of payment online international, easy to use and a safe form so that the buyers and the salesmen interchange money by Internet.

I need a paypal account to be able to buy?
No, it is not necessary to create a paypal account to buy, you can do it with your card of credit/debito, paypal will be in charge to assure that it is a safe transference.

And if I do not have Credit card, as I can buy?
In that case, you do not worry, ponte in contact with me through the email shop@elibasanta.com and tell me that it is what you want to buy and I will send a banking account number to you where you will be able to enter the payment.

Whichever cost to me the shipping cost?
Depending on the volume of your order, if purchases few articulos will be sent to you by ordinary mail and in on normal, if however articulos purchases envio will be made by mail certified with quilted package to assure the correct arrival your package. If at some moment you want to choose between shipment by ordinary mail or certificate, enviame an email to shop@elibasanta.com.

When my order is sent?
Once the payment is received, we will send your order in a term of 3 days labor.

Whichever time will take in arriving to me?
Once you have received the email of confirmation of the shipment the order will take between 5 and 10 days workable, always depending on if he is envio ordinary or certificate. If you have not received your order in 15 days workable, ponte in contact with me please.

At the time of making an illustration by order an entrance will be due to do of 40% of the total budget as advance payment of the service and 60% rest when finishing the order.